Front Desk Receptionist

JVS Front Desk Receptionist

Full Time

Hours: 8:00 to 4:30, M-F

 

Front desk for busy nonprofit agency that serves a diverse population including individuals with limited English proficiency and/or disabilities.

  • Greet all incoming visitors, clients and staff and ensure proper sign in/out procedures are followed.
  • Receives and refers clients/visitors to the appropriate staff member requested
  • Answers, screens and refers telephone calls to members of staff upon request.
  • Provides basic guidance to navigate JVS services, including completing referral forms, applications, etc.
  • Handle incoming and outgoing mail, including receipting checks
  • Manages online fax account
  • Check in out agency equipment and vehicles
  • Accept all incoming vendor deliveries (UPS, Office Depot, FedEx, etc) and direct to the proper person or area.
  • Maintain agency Google calendars
  • Maintain public spaces, including reception area, waiting room, children’s play room.
  • Maintain break room including daily coffee, replenishing supplies.
  • Provide clerical and data entry assistance to departments, including mailings, label making, typing envelopes, completing forms, entering data in the computer
  • Other duties as required.

 

Physical Requirements

Employees are regularly required to sit; talk and hear, in person and by telephone; use hands to feel or operate standard office equipment; reach with hands and arms; and lift up to 10 pounds.

 

Qualifications:

 

  • High School Diploma or equivalent preferred
  • 2 years customer service and/or administrative duties required
  • Demonstrates culturally competent respect for all clients and guests through verbal and non-verbal behaviors and assists them as needed.
  • Good written and oral English communication skills.
  • Analyze and solve office support problems generally of a recurring nature
  • Demonstrated proficiency with software programs such as Word, Excel, PowerPoint and Outlook
  • Demonstrated ability to use technology in daily work activities
  • Works cooperatively with staff to ensure all duties are covered

​Please submit resume if you are interested in applying.​